Privacy Policy

1. Introduction

At aisitemoii.com, we are deeply committed to safeguarding the privacy and personal data of our users. As a privacy-focused organization, we recognize the importance of transparency, accountability, and trust. This Privacy Policy outlines our obligations and practices in processing your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We are dedicated to ensuring that your personal information is handled with the highest standards of privacy, confidentiality, and integrity.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all information collected through your use of aisitemoii.com, including interactions across our digital platforms, user support systems, and any offline contact you may have with us. For purposes of applicable data protection laws, aisitemoii.com is the Data Controller of your personal data, responsible for determining the means and purposes of the processing of such data.

If you have any questions regarding this policy or your data, you may contact us at [email protected].

3. Categories of Data Processed

We collect and process a range of data types to deliver and improve the services offered on aisitemoii.com. These categories include:

a. Usage Data
Includes information such as your browser type, IP address, device type, operating system, access times, pages viewed, referring URLs, and interactions with our website features.

b. Account Data
Includes your name, postal address, email address, phone number, and login credentials submitted when creating or maintaining an account with us.

c. Profile Data
Includes your preferences, interests, purchase history, product interactions, browsing behavior, and any feedback or survey responses provided.

d. Communication Data
Includes correspondence via email, contact forms, and user support requests, including contact history and communication preferences.

e. Technical Data
Includes technical configuration data such as your internet connection, browser plug-in types, time zone settings, screen resolution, device identifiers, and other diagnostic data.

f. Transaction Data
Includes payment details, billing and delivery information, order history, and associated financial interactions (note: aisitemoii.com does not store complete credit/debit card information).

g. Preference Data
Includes your choices regarding marketing communications, subscription settings, cookie preferences, and product interests.

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data:

– Consent: When you explicitly agree to processing, such as when subscribing to newsletters or consenting to cookies.
– Contract: When processing is necessary to fulfill a contractual obligation or to provide services you have requested.
– Legitimate Interests: Where such processing is necessary to operate our business, improve our services, prevent fraud, and ensure network and information security, provided your rights do not override these interests.
– Legal Obligation: In circumstances where processing is required by statute, regulatory authority, or legal proceeding.

5. Your Rights

Under GDPR, CCPA, and other applicable data rights frameworks, you have various rights regarding your personal data:

– Right to Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data, subject to lawful grounds for retention.
– Right to Restriction: You may request limitation of your data processing under certain conditions.
– Right to Portability: You may request transfer of your data to you or a third-party service provider in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. Requests will be handled in accordance with applicable laws and within legally required timeframes.

6. Security Measures

We implement robust security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. These include:

– Data encryption in transit and at rest using industry-standard protocols.
– Role-based access controls and authentication protocols.
– Secure server environments with firewalls and real-time monitoring.
– Regular data backups and disaster recovery plans.
– Internal staff training programs on data protection and privacy.

7. International Transfers

Where personal data is transferred outside of your country of residence, including to jurisdictions that may not provide the same level of data protection as your home region, we ensure such transfers are made in compliance with data protection laws. This includes utilizing Standard Contractual Clauses approved by the European Commission or relying on equivalent appropriate safeguards under GDPR. Transfers involving Californian consumers are managed in accordance with CCPA obligations.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by legal, regulatory, contractual, or reporting obligations. Specific retention periods include:

– Usage Data: retained for up to 24 months for analytics and improvement.
– Account Data: retained for the duration of your account and up to 6 years after closure for legal compliance.
– Transaction Data: retained for at least 7 years for tax and financial purposes.
– Communications: retained for up to 3 years after last interaction.
– Preference and Profile Data: retained for as long as needed for personalization or until consent is withdrawn.

9. Cookie Policy

aisitemoii.com uses cookies and similar technologies for various purposes, which may include:

– Essential Cookies: Necessary for site functionality and user login status.
– Functional Cookies: Enable customization such as language or region preferences.
– Analytics Cookies: Help us understand user behavior and site performance, improve usability, and optimize content.
– Performance Cookies: Monitor and optimize website responsiveness and server uptime.

10. Cookie Management and Compliance with GDPR & CCPA

We provide you with control over cookies through our Cookie Management Tool. Upon visiting our site, you are presented with options to accept, decline, or customize cookie preferences in accordance with GDPR and CCPA standards. You may also modify your choices at any time via your browser settings or by accessing the cookie management interface on our website.

Opt-out signals such as “Do Not Track” and “Global Privacy Control” (GPC) are respected as legally required under CCPA.

11. Special Protections for Children Under 13

aisitemoii.com does not knowingly collect or solicit personal data from children under the age of 13. If you believe your child has provided personal information without parental consent, please contact us immediately at [email protected] so that we can take appropriate action, including deletion of such data.

12. Policy Updates & User Notifications

We reserve the right to update this Privacy Policy as necessary to reflect changes in our data practices, legal obligations, or business operations. Should any material changes occur, we will notify users through our website interface or by direct communication, where appropriate. Continued use of aisitemoii.com following any update constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected]
Website: https://aisitemoii.com

We are committed to upholding your privacy rights and ensuring full compliance with applicable data protection laws. If you are unsatisfied with our response, you have the right to lodge a complaint with a supervisory authority or regulatory body in your jurisdiction.